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Contact us

List of email addresses, phone numbers, and working hours to better contact our representatives.

Gabriela Pereira Matte avatar
Written by Gabriela Pereira Matte
Updated over a week ago

To reach out to Parade's teams, you can use the following details:


  • SUPPORT

    To address any questions or resolve technical issues on our platforms, contact our support team via email or chat in our Help Center by clicking the message icon in the lower right corner of the screen. The team is available from 8am to 6pm ET and typically responds within minutes to each request.

    By email: ​support@parade.ai

  • SALES

    If you would like to request a demonstration or purchase our products, please get in touch to be assisted by our highly qualified team.


    By email: ​sales@parade.ai
    By phone: (830) 423-5930

    You can also fill out this form to request a demo.

  • FINANCIAL

    If you need to access or discuss your financial information, please reach out to our financial experts for assistance.


    By email: ​accounting@parade.ai

  • CARRIER

    If you are a carrier and have any concerns regarding the Parade for Carriers portal, you can contact our dedicated team.


    By email: ​​assistant@parade.ai

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