CoDriver Voice now delivers a smoother, faster interaction flow for carriers. After a load is confirmed, CoDriver will confirm the carrier’s name and extension for better context and record-keeping, while shortening after-hours dialogues to speed up conversations when your team isn’t online.
In an upcoming update, this information will also be surfaced directly in the call view, but for now, your team can find it in the transcript section of each call.
These refinements make CoDriver Voice more natural, efficient, and aligned with how brokers and carriers communicate every day.
