Step 1: What Is an Email Forwarding Rule?
An email forwarding rule automatically sends incoming emails from your inbox to another email address. Parade uses these rules to receive capacity and load information.
Step 2. Locating the Email address to create the Forwarding Rule
For Capacity:
The forwarding email will always be: capacity@yourdomain.mail.parade.ai
For CoDriver:
The forwarding email will always be: loads@yourdomain.mail.parade.ai
To confirm your CoDriver email and your Parade domain:
Click here or click in CoDriver → Settings in the Parade platform and locate the email shown there
In the example above, your emails would then be:
Capacity: capacity@test.e.stage.mail.parade.ai
CoDriver: loads@test.e.stage.mail.parade.ai
Step 3: Create the Forwarding Rule
Below are general steps, followed by provider-specific instructions.
Gmail Instructions
Open Gmail
Click the gear icon → See all settings
Go to the Forwarding and POP/IMAP tab
Click Add a forwarding address
Enter the forwarding email address
Click Next → Proceed
A confirmation email will be sent to the forwarding address
You can then confirm the verification email by:
For CoDriver, going into the CoDriver tab of Parade, and opening the conversation that was generated and that has the Verification link.
For Trucklists, going into the Messages -> Capacity tab of Parade, and opening the original email that was received and that has the Verification Link.
Once verified, select Forward a copy of incoming mail to
Click Save changes
More details could be located here
Outlook / Microsoft 365 Instructions
Open Outlook on the web
Click Settings
Select View all Outlook settings
Go to Mail → Forwarding
Check Enable forwarding
Enter the forwarding email address
(Optional) Check Keep a copy of forwarded messages
Click Save
More details could be located here