When you counter a quote, CoDriver sends the reply to the carrier for you. You can now write that message yourself instead of sending the standard text, add a personal note, context on the lane, or your own pitch. CoDriver still handles the rest, dropping in your Book Now link and signature automatically.
What's New
Your message, your words — A new Review message section on the counter offer includes a Your message box. Whatever you write becomes the body of the counter email CoDriver sends to the carrier.
Book Now link added for you — CoDriver appends your Book Now link so the carrier can accept and book instantly — you don't paste it in.
Locked signature — Your name and company signature are added automatically and can't be edited, so every counter goes out signed and consistent.
How It Works
Counter a CoDriver quote and enter your rate.
Tap Review message, type your note in the Your message box.
Send. CoDriver emails the carrier with your message, followed by your Book Now link and signature.
Leave the message blank and CoDriver sends its standard counter email — exactly like today. Nothing changes unless you choose to write something.
Why It Matters
Sound like you, not a script — Add the context, warmth, or urgency a templated counter can't carry.
Still fully automated — CoDriver still handles the booking link and signature, so a personal touch costs your team nothing operationally.
No need to restate the rate — The carrier books at your countered rate straight from the Book Now link, so your message can focus on the pitch instead of getting the number exactly right in the text.
Example
Where to Find It
Click Counter on any quote → Review message → Your message.
The section appears automatically whenever you counter a quote — there's nothing to turn on.
Good to Know
Character limit: Keep your message under 2,000 characters.
Send-time only: Your message is used for that one email — it isn't saved to the quote or the conversation history.
CoDriver counters only: The Your message box shows up when you're countering a quote CoDriver is handling. Counters you email to a carrier yourself aren't affected.
FAQ
Do I need to include the rate in my message?
No. Your Book Now link already carries the rate you countered. Only type the number into your message if you also want it written out in the email.
What if I leave the message blank?
CoDriver sends its standard counter email, exactly as before — including the rate and the booking link.
Can I edit the signature?
No. It's locked to your name and company signature so every counter stays consistent.
Is my message saved anywhere?
No — it's used only for that one email and isn't stored on the quote.
No Action Required
Live now for CoDriver customers. Nothing to enable — the Your message box appears the next time you counter a CoDriver quote.