Payment is due upon receipt of the invoice unless otherwise specified in your contract. Be sure to notify Parade promptly if there are any changes to the contact information for your accounts payable department. Email accounting@parade.ai with any questions.
Parade requests that customers make payments using Automated Clearing House (ACH). ACH payments are an electronic funds transfer from one bank account to another. ACH payments are faster, safer, and more efficient than the use of paper checks to transfer funds.
With a few simple steps, you can make payables simpler and safeguard your business against late fees.
How To:
Use your unique payment link. Use the link provided in your monthly emailed invoices or email accounting@parade.ai for the link to your company's unique payment portal.
Add Payment Method. Select the "Add Payment Method" button (blue, on the left). From there, select "ACH" (the option to pay by credit card will also appear, however there is a small fee on each transaction if you prefer to pay by credit card). Checkmark the box to enroll in Autopay. Depending on your bank, you can either "Verify Instantly" or "Verify Manually" (see next).
Provide your banking details. Follow the prompts. If you elected to "Verify Instantly" you will need to select your bank from the available options and then log in to your bank's web portal to connect the two systems. If you chose to "Verify Manually", the system will ask for your bank account and routing numbers. You’ll find these numbers along the bottom of your checks. If you don’t have paper checks, you can find your account number on statements or other documents, and contact your bank and request your routing number.
Keep an eye out for a small test transaction. It will come from 'Parade' and will likely be for $0.00 or $0.02. It's our way of confirming that your information is correct and that we're able to “pull” funds out of your account.
You'll receive an emailed receipt after the transaction has been processed.
We are available to help at any point along the way! Please do not hesitate to reach out to accounting@parade.ai or call 415.965.6237.