Using the carrier profile to gain insight into a carriers tendencies and operations can seem tedious. Don't let it be! Utilizing Parade's technology can make this task simple and streamlined but understanding how it works.
Profile
First let's take a look at the Profile tab:
Here's where you can find all the relevant information about the carrier: Overview, Trucks and Resources, Preferences, Insurance, Contacts.
Lanes and Trucks
In Lanes and Trucks you can see and add Lane Preferences and Truck Postings for that carrier.
Recommended Loads
Now, let's have a look at the Recommended Loads tab. This gives the user a breakdown of all the loads within your companies organization.
You can see the load details for each matched load so a user can easily talk to a carrier and make several suggestions based on their capacity. No more having to search each location of a truck to find loads. We do this for you in one convenient location.
Automation Settings
The Automation Settings of a carriers profile is probably the most important section. This is where a user can take their knowledge and harness the power of AI to implement their knowledge for them.
Here you can also see the carrier's Unsubscribes and if you have any load Hides setup for them.
Use this section to really automate the opportunities that you know already and allow it to help you save time and find new carriers or lanes.
Load History
Load History allows you to see all of the loads a carrier has done with your company historically. It will also update with new loads that are being booked within the Parade system.
Engagement Tab
This tab gives you a breakdown of the carrier's engagement with your company, showing information about emails received, website (private portal) access and overall results of the interactions.
Tips
You can expand the view of the Carrier's Profile by clicking on the button at the bottom left of the screen:
You can add notes to the Carrier's Profile for future reference:
Any other questions? Did we miss something? Please don't hesitate to reach out via the chat button in the lower right corner of this page, or reach out to our e-mail support@parade.ai