All your CoDriver inquiries can be found in the CoDriver tab:

Here are some examples of how these inquiries are shown:

Let's break these down to understand what each value means in the "Result" column:

This status means that CoDriver did not respond to the carrier's request due to the carrier not being allowed to send in quotes.

When you click on "View", you can see that the carrier in question is set to "No Dispatch", which means they cannot view/quote/book and are not Enabled for Parade, which in turn causes them to not be allowed to interact with Codriver:

This status indicates that the carrier has made an offer for that load and the green color means that this amount is below the Max pay set for that load.

Here's how that conversation looked like:

At the end of the conversation, CoDriver said "Thanks - we'll let you know soon if the rate works". This is when CoDriver sends the quote to the Quotes tab where your reps can choose to Accept/Decline it:

Obs: The rate that CoDriver sent initially ("Our rate is $450") is the Book Now rate set for that load.

This status indicates that the carrier made a quote for that load and the red color means that this amount is above the Max pay set for that load.

Here's what the conversation looked like:

This status indicates that the conversation was escalated to a human rep and they will need to check it to understand what the carrier is asking for.

Here's how the conversation went:

At the end of the conversation, CoDriver said "Let me get a colleague to help you out", indicating that the conversation was escalated to a human rep.

This status means that the conversation is still In Progress, indicating that there hasn't been a final offer/quote yet:

Here's how the conversation is going:

Notice how the carrier didn't respond after CoDriver sent "Our rate is $2400, can you cover it?", and so Codriver contacted the carrier again asking if they " Want to shoot me an all-in rate?". The carrier hasn't responded with a quote/offer and thus the conversation is still in progress

To highlight our treatment of your Company's data and the steps we take to ensure your protection, we have written a full article describing our AI Data Guidelines. You can check more details on this topic by accessing the document highlighted here.

Any other questions? Did we miss something? Please don't hesitate to reach out via the chat button in the lower right corner of this page, or reach out to our e-mail support@parade.ai