Overview
The Smart Lane Activity Feed is designed to give carrier sales teams a detailed view of what’s happening with their Smart Lanes. This feature provides real-time visibility into the operations and status of your Smart Lanes, making it easier to identify issues earlier and ensure everything is running smoothly.
Events in Your Smart Lanes Activity Feeds
The activity feed tracks a variety of events, providing detailed information about each step in the Smart Lane process.
Load Matching: Indicates when a load matches a Smart Lane, ensuring reps know when their lanes are active.
Auto Assign Triggered: Shows when the auto-assign feature is activated, automating the load assignment process.
Load Booked: Confirms when a load has been successfully booked, providing assurance of completed transactions.
Failure Modes: Highlights any issues that occur, such as:
Auto-assign failed due to the carrier being disabled for auto-assignment.
Cascade completed without a digital booking.
Carrier dropped from load.
How to Use Your Smart Lanes Activity Feed
Each of your Smart Lanes has its own unique activity feed. To view your activity feeds, navigate to your Smart Lanes dashboard by clicking on the Smart Lanes tab:
2. Select the lane that you want to view activity on from your My Lanes tab.
3. Scroll down to view the Load Activity tab.
4. Scroll down to view the Load Activity tab. You can view load events and their status in the Event column. Loads that require attention will be highlighted in red.
